General Terms and Conditions of Sale

1. Interpretation

1.1 Definitions and rules of interpretation

Translatorus: Translatorus, a company registered in USA, whose registered office is at Translatorus LLC – 5830 East 2nd Street, Casper, Wyoming, 82609, operating under the trade name 'Translatorus LLC'.

Business Day: any day other than a Saturday, Sunday, or public holiday, between 9:00 a.m. and 6:00 p.m. (Paris time).

Service Fees: the price due by the Client to Translatorus for the provision of the Services.

Service Agreement: the contractual agreement formed by the order issued by the Client and accepted by Translatorus, or the Client's acceptance of a quote issued by Translatorus under the conditions provided for in article 2.3.

Client: the natural or legal person who orders the Services from Translatorus.

Client's Equipment: any material, system, cabling, or installation provided by the Client and used in the performance of the Services.

Client's Documents: any document, information, data, or content transmitted by the Client for the purpose of performing the Services, including, without limitation, computer programs, files, reports, specifications, and other items mentioned in the Agreement.

Deliverables: any document, product, or medium created or developed by Translatorus (or by its providers, subcontractors, consultants, or employees) as part of the Services, or any deliverable specifically provided for in the Agreement.

Document: any writing, drawing, diagram, plan, image, illustration, or recording, whatever its medium, containing information.

Force Majeure: any unforeseeable, irresistible, and external event within the meaning of Article 1218 of the Civil Code, including but not limited to: natural disasters, fires, wars, riots, social movements, general or sectoral strikes, network interruptions, hardware or software failures, acts of public authorities, pandemics, or any other event beyond the control of Translatorus.

Intellectual Property Rights: all rights provided for by French and international law in matters of literary, artistic, and industrial property, including copyright and related rights, trademarks, designs and models, trade names, domain names, rights to know-how, trade secrets, and confidential information, whether registered or not.

Pre-existing Documents: any document, information, medium, or material belonging to Translatorus and existing before the conclusion of the Agreement, including programs, terminological databases, data, and reports.

Order: any formalized request from the Client for the provision of Services.

Privacy Policy: the personal data protection policy established by Translatorus and available on its website.

Services: the translation, interpretation, transcription, proofreading, localization, certification, or any other service agreed upon between Translatorus and the Client.

Taxes: VAT and all other applicable taxes, duties, or contributions under French law or that of the country of destination of the Deliverables.

Subcontractor: any translator, interpreter, or external provider mandated by Translatorus for the performance of part or all of the Services.

Website: the official website of Translatorus (translatorus.com) on which the Services are presented.

Translatorus's Equipment: any material, tool, system, cabling, or installation provided by Translatorus or its subcontractors and used in the provision of the Services.

1.2 The headings of these Conditions do not affect their interpretation.

1.3 The term 'person' means any natural person, legal entity, or legal entity, regardless of its form.

1.4 Any reference to a legal provision refers to the French legislation applicable on the date of execution, with its subsequent amendments.

1.5 Any reference to a 'writing' or 'written document' includes emails and communications made via the website.

1.6 Any obligation 'not to do' also includes the obligation not to authorize or tolerate this action being carried out by a third party.

2. Application of Conditions

2.1 These Conditions:

a) govern the entire Agreement and are an integral part of it;

b) prevail over any general purchasing conditions or any other document of the Client, unless otherwise agreed in writing.

2.2 By ordering a Service, the Client agrees to be bound by these Conditions. The Client must be at least 18 years old and have the legal capacity to contract.

2.3 The Client's Order or acceptance of a quote issued by Translatorus constitutes a firm offer to purchase the Services under these Conditions. No offer will be considered accepted by Translatorus without:

2.4 Quotes are valid for 7 calendar days from their date of issue, unless withdrawn earlier or otherwise stated.

2.5 Quotes are based on the elements provided by the Client. Translatorus reserves the right to revise them if the information provided proves to be inaccurate.

2.6 The descriptions on the website, in catalogs, or in commercial documents of Translatorus are for indicative purposes only and do not constitute a contractual commitment.

2.7 When the Services are provided according to the Client's specifications, the Client is responsible for the accuracy and completeness of the information transmitted.

2.8 All services are subject to availability.

2.9 Translatorus may modify its Services to comply with a legal or regulatory obligation.

2.10 Translatorus reserves the right to modify its General Conditions. The modifications will apply to orders placed after they are posted online.

3. Start and Duration of the Agreement

3.1 The Services begin on the date of acceptance of the Order by Translatorus.

3.2 They continue for the duration specified in the Order or until their full completion.

4. Obligations of Translatorus

4.1 Translatorus will use all reasonable means to provide the Services and deliver the Deliverables in accordance with the Agreement.

4.2 Translatorus will make its best efforts to meet the indicated deadlines, it being specified that these deadlines are given for indicative purposes unless expressly committed.

4.3 Translatorus cannot be held responsible for the loss, corruption, or interception of original Documents or Deliverables during their transmission.

4.4 Translatorus is not required to verify the accuracy of the Documents provided by the Client.

4.5 Translatorus will not be liable for indirect or consequential damages related to the use of the Deliverables.

4.6 Unless otherwise agreed, the Services may be performed in separate phases, each constituting an independent obligation.

4.7 Translatorus strives to ensure the fidelity and accuracy of the translations provided.

4.8 For certified or sworn translations, Translatorus (or its approved translators) may refuse any modification requested by the Client if it compromises the fidelity to the source text. No refund will be granted in this case.

5. Obligations of the Client

5.1 The Client undertakes to:

a) Actively cooperate with Translatorus on any matter relating to the performance of the Services.

b) Have the legal capacity to enter into the Agreement and, where applicable, be duly authorized to bind the company they represent.

c) Provide Translatorus, in a timely manner, with the original documents and all necessary, complete, and accurate information to enable the proper performance of the Services.

d) Obtain and maintain all necessary licenses, authorizations, and agreements for the use of the transmitted documents and the provision of the Services.

e) Comply with all applicable laws and regulations, particularly regarding copyright and confidentiality.

f) Preserve and maintain any equipment possibly provided by Translatorus, in accordance with the written instructions provided, and not to dispose of it or use it for purposes other than those intended.

g) Provide the necessary access to premises, tools, and resources useful for the performance of the Services, when required.

h) Inform Translatorus of the applicable security rules and measures in its premises, if any.

i) Ensure that its own equipment is in good working order and complies with the applicable standards.

5.2 If the performance of the Services by Translatorus is prevented or delayed by an act or omission attributable to the Client (or its representatives, providers, or employees), Translatorus cannot be held responsible for the costs, losses, or damages that would result, directly or indirectly.

5.3 The Client shall reimburse Translatorus, upon request and with supporting documents, for any reasonable cost or loss suffered due to its negligence, breach of contract, or delay in the performance of its obligations, including but not limited to:

5.4 Unless prior written agreement from Translatorus, the Client is prohibited, during the performance of the Agreement and for three months following the end of the Services, from soliciting, recruiting, or employing any person who participated in the performance of the Services for Translatorus (whether an employee, consultant, or subcontractor).

6. Fees and Payment

6.1 The prices applicable to the Services are those indicated in the quote or on the Translatorus website on the date of acceptance of the Order, unless otherwise agreed in writing.

6.2 Prices are in euros, excluding taxes. VAT and all other applicable taxes or contributions will be invoiced in addition, in accordance with French legislation.

6.3 Unless otherwise indicated, payment must be made at the time of the Order, by credit card, bank transfer, or any other means accepted by Translatorus.

6.4 In the event of cancellation of an Order by the Client after acceptance, Translatorus may invoice all or part of the planned amount, in proportion to the work already undertaken or completed.

7. Intellectual Property Rights

7.1 Unless otherwise stipulated, Translatorus retains full ownership of the intellectual property rights attached to the Deliverables and any pre-existing material used in the context of the Services.

7.2 Once full payment is made, Translatorus grants the Client a non-exclusive and non-transferable license to use the Deliverables, solely for the purpose intended in the Agreement.

7.3 When the Deliverables incorporate elements belonging to third parties, their use by the Client is subject to the licenses and conditions granted by these third parties, obtained by Translatorus if necessary.

8. Confidentiality

8.1 Translatorus undertakes to keep strictly confidential all technical, commercial, or strategic information transmitted by the Client and designated as such or reasonably considered confidential.

8.2 The Client also undertakes not to disclose Translatorus's confidential information, except in the following cases:

8.3 Each party shall ensure that its own employees, providers, or partners respect this obligation of confidentiality.

8.4 All documents, tools, specifications, and data provided by Translatorus remain its exclusive property and must be returned or destroyed upon request.

9. Termination and Suspension

9.1 The Agreement ends upon the full performance of the Services, unless terminated early in the cases provided for below.

9.2 Each party may terminate the Agreement or suspend the Services in the event of:

a) serious or repeated breach of contractual obligations, not remedied within 30 days of a written notice;

b) cessation of activity, judicial liquidation, or receivership of the other party.

9.3 Termination, for any reason whatsoever, does not affect the rights and obligations arising before its effective date, particularly regarding payment, intellectual property, and confidentiality.

10. Force Majeure

10.1 Neither party shall be liable for any delay or non-performance of its contractual obligations resulting from a force majeure event as defined by Article 1218 of the Civil Code.

10.2 The following are considered force majeure events (non-exhaustive list): natural disasters, fires, floods, storms, epidemics or pandemics, armed conflicts, riots, terrorist acts, strikes or social movements (internal or external), interruptions or failures of communication or electricity networks, major computer failures, governmental decisions or restrictions, impossibility of supplying raw materials or essential services.

10.3 In the event of such an event, the affected party must notify the other party as soon as possible and take all reasonable measures to limit the duration and effects of the impediment.

10.4 If the impediment lasts for more than 60 consecutive days, each party may terminate the Agreement by right, without compensation, by written notification to the other party.

11. Personal Data Protection

11.1 Translatorus acts as a data controller within the meaning of Regulation (EU) 2016/679 (GDPR) and the French 'Informatique et Libertés' law No. 78-17 as amended.

11.2 The Client's personal data is collected and processed exclusively for:

11.3 This data is kept for the duration strictly necessary for the purpose pursued and may be transmitted to subcontractors or providers involved in the performance of the Services, in compliance with legal requirements for data protection.

11.4 The Client has, in accordance with the law, a right of access, rectification, erasure, limitation, and opposition, as well as the right to data portability. They can exercise these rights by writing to:

📧 contact@translatorus.com

📮 Translatorus LLC – 5830 East 2nd Street, Casper, Wyoming, 82609

11.5 Any complaint can be addressed to the CNIL (Commission Nationale de l’Informatique et des Libertés).

12. Limitation of Liability

12.1 The total financial liability of Translatorus to the Client, for any cause whatsoever (contract, tort, negligence, or otherwise), is strictly limited to the total amount paid by the Client for the relevant Services.

12.2 Translatorus shall in no event be liable for:

12.3 The above limitations do not apply:

13. Modifications

13.1 Translatorus reserves the right to make any changes to its Services required by changes in legislation or for security reasons, without substantially altering the nature or price of the Services.

13.2 Any modification of these Conditions or the Agreement will only be valid after written agreement signed by both parties, unless otherwise provided herein.

14. Waiver

14.1 The failure of one party to assert a breach by the other party of any of the contractual obligations shall not be interpreted as a waiver of that obligation for the future.

14.2 Any express waiver must be made in writing and will only apply to the specific case to which it relates.

15. Severability

15.1 If a clause or provision of these Conditions is deemed null, illegal, or unenforceable by a court or competent authority, it will be considered as not being part of the Agreement.

15.2 This nullity or unenforceability will not affect the validity and enforceability of the other provisions, which will continue to have full effect.

15.3 The parties undertake, as far as possible, to replace any invalid provision with a valid provision having an equivalent economic and legal effect.

16. Entire Agreement

16.1 The Agreement, consisting of these Conditions and any accepted quote or order, constitutes the entire agreement between the Client and Translatorus and supersedes any prior agreement or exchange, written or oral, relating to the same subject.

16.2 Each party acknowledges that it has not relied on any statement or commitment other than those expressly provided for in the Agreement, except in the case of fraud or intentional misrepresentation.

17. Assignment

17.1 The Client may not assign or transfer all or part of its rights and obligations under the Agreement without the prior written consent of Translatorus.

17.2 Translatorus may freely assign, transfer, or subcontract all or part of its rights and obligations under the Agreement to any third party of its choice, without the prior consent of the Client, provided that this assignment does not reduce the Client's rights.

18. No Partnership or Agency

18.1 No provision of these Conditions shall be interpreted as creating a partnership, association, company, or agency relationship between the parties.

18.2 Neither party is authorized to bind or represent the other party in any capacity whatsoever, without prior written agreement.

19. Notifications

19.1 Any notification or communication between the parties must be made in writing and transmitted:

📮 Translatorus LLC – 5830 East 2nd Street, Casper, Wyoming, 82609

19.2 Notifications are deemed received:

20. Governing Law and Dispute Resolution

20.1 These Conditions are governed by French law.

20.2 In the event of a dispute, the parties will endeavor to resolve it amicably.

20.3 In the absence of an amicable agreement within a reasonable time, the dispute will be submitted to the competent courts within the jurisdiction of the Paris Court of Appeal, even in the case of multiple defendants or a call in warranty.

📌 Translatorus LLC – 5830 East 2nd Street, Casper, Wyoming, 82609