Privacy Policy

Un Traducteur is the trading name of Haider Corp, a company incorporated under French law with its registered office at 60 Rue François 1er 75008 PARIS 8 - in accordance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation, hereinafter RGPD) and French data protection law - respects and protects the privacy of users of the site designated as untraducteur.com, making every possible and proportionate effort not to infringe their rights.

The purpose of this privacy policy is to help users understand Un Traducteur's privacy procedures, including what personal data is collected, why it is collected, how it is used, how it is protected and what individual rights users have.

This confidentiality policy does not apply to and excludes our responsibility for the confidentiality, information or other practices of third parties, including third parties who manage websites or services to which the untraducteur.com website refers. translatorus.com dismissed.

This privacy policy applies to all personal data that Un Traducteur acquires or processes when users interact with the untraducteur.com website. Examples include: registering, purchasing and using our services, responding to marketing communications and contacting Un Traducteur's customer service. These interactions may involve registrants, visitors, customers, suppliers and/or partners.

In addition, Un Traducteur processes personal data in areas other than the translatorus.com website, which require other privacy policies.

General information on data processing

In this privacy policy, the term "personal data" refers to information about users. This enables us to identify users, either directly or in combination with other information in our possession.

Site users in general

Un Traducteur processes users' data after obtaining their consent. By using or consulting the Un Traducteur website, users explicitly accept this privacy policy and consent to the processing of their personal data for the purposes and methods described below, including disclosure to third parties, where applicable, for the provision of the service. The provision of data and, consequently, consent to the collection and processing of data is optional. The user may refuse consent and may revoke it at any time. However, refusal of consent may make it impossible to provide certain services and the experience of browsing the site may be compromised.

Customers

Un Traducteur will make every effort, in accordance with the electronic form of the service, to maintain the greatest possible confidentiality in the performance of its services. All texts, the nature of the work carried out, the client's personal data communicated for translation purposes and any information transmitted by the client to Un Traducteur are subject to the strictest confidentiality and the personal data collected are processed in accordance with article 6 of the RGPD.

In particular, Un Traducteur will use the information supplied for the performance of the contract (and for the possible implementation of pre-contractual measures) and this information may not - without the client's prior written consent - be disclosed publicly or to third parties, except to its authorised employees or their authorised sub-contractors, if their operational or consultative intervention requires knowledge of this information. The above guarantees shall not apply if Un Traducteur is legally obliged to disclose such information or if such information is or becomes in the public domain, independently of its disclosure by Un Traducteur. Similarly, in cases where the vital interests of the data subject or of another natural person require the processing of personal data, or where the processing is necessary for the protection of a legitimate interest of Un Traducteur or of a third party, which is of a nature superior to the rights of the data subject.

Suppliers and employees

The personal data of our suppliers and freelancers (suppliers, translators, interpreters, graphic designers, affiliates, consultants, etc.) is treated in the strictest confidence. The information of our collaborators wishing to register on our list is the information published on our site to which they have consented by accepting this Confidentiality Policy, such as the surname and first name of the registrant, mother tongue, professional experience, training, telephone number and email address. Other information, such as date of birth and address, is processed only by Un Traducteur and its authorised suppliers (i.e. accountants, banks, etc.), exclusively for the purpose of the proper performance of the working relationship with these same persons and in compliance with any legal obligations.

Information collected automatically. Internet browsing data.

As with all websites, this site also uses log files in which information from user visits is automatically collected and stored. The information collected may include the following:

  • IP address (Internet Protocol)
  • Type of browser and device settings used to connect to the site
  • Name of Internet Service Provider (ISP)
  • Date and time of visit/request
  • Number of clicks, if any
  • Method used to submit the request to the server
  • Size of file obtained in response
  • Numeric code indicating the status of the response given by the server
  • Other parameters related to the user's operating system and IT environment

The information listed above is processed automatically and collected exclusively in aggregate form in order to check that the site is working properly and for security reasons. For security reasons (spam filters, firewalls, virus detection), the data recorded automatically may also include personal data such as the IP address (that which uniquely identifies, at least at the time, the host of origin), which could be used - in accordance with the relevant laws in force - to block attempts to damage the site, harm other users, carry out malicious activities and constitute an offence. This type of data is used to protect the site and its users.

The aforementioned data is used for the sole purpose of obtaining anonymous statistical information on the use of the website and to check that it is operating correctly. This data is therefore deleted immediately after processing. Data used for security purposes (blocking attempts to damage the site) is kept for seven days.

Use of cookies

A cookie is a small text file sent to the browser by the website visited and then stored on the hard disk of the user's computer. When you connect to the website again, the cookies are read and recognised by the website that sent them. When you visit a website, you may receive cookies from a third-party website (known as "third-party cookies"), for example links to Internet pages from other domains.

Cookies can be used for various purposes, such as to enable a website to recognise a user's device, or to monitor sessions and store specific information about users accessing the server.

Types of cookies

Technical cookies are necessary for a website to function properly and enable a user to use a service.

Functional cookies are used to make the website easier to navigate, to store selected settings and to provide personalised functions.

The websites use analytical cookies to collect information about usage patterns, the pages visited and any errors that may occur during browsing. These cookies do not collect any information that could identify the user's computer. All the information collected by these cookies is aggregated and therefore anonymous.

By using the site, visitors expressly consent to the use of cookies.

Deactivate cookies

Cookies are associated with the browser and can be deactivated at any time directly from the browser, thereby refusing/withdrawing consent to the use of cookies. It should be noted that deactivating cookies may prevent the correct use of certain site functions.

Cookies are associated with the browser and can be deactivated at any time directly from the browser, thereby refusing/withdrawing consent to the use of cookies. It should be noted that deactivating cookies may prevent the correct use of certain site functions.

Each browser has a different procedure for managing settings. Below are specific instructions for each browser:

Third-party cookies

This site also acts as an intermediary for third-party cookies, which are used to provide additional services and functionalities to users. They also enhance the user experience of the site via buttons, for example, for social networks or video. This site has no control over third-party cookies - they are managed entirely by third parties. Consequently, information on the use of these cookies and their purpose, as well as how to deactivate them, is provided directly by the third parties on the pages indicated below.


DMP

Cookie name: 3rdplace
Purpose: 3rdplace offers profiling and advertising services based on the behaviour and interests of online users.
Duration: Permanent
Durata: Persistente
Consent: Required
Additional information: The privacy policy and the option to uninstall tracking is available at the following address: https://thirdplace-pixel.appspot.com/policy/

Social networks

This website also integrates plug-ins and/or buttons for social networks, so that content can be easily shared on your favourite social networks. These plug-ins are programmed not to place cookies when users access the page in order to protect users' privacy. Cookies can only be placed, if provided by the social networks, when the user makes effective and voluntary use of the plug-in. Please note that if the user browses the website while connected to the social network, he/she has already given his/her consent to the use of cookies transmitted by this site when registering on the social network.

The collection and use of data obtained by means of plug-ins are governed by the respective privacy policies of the social networks, which should be referred to.

Newsletter and emails

Users may receive e-mails from Un Traducteur for various reasons, such as confirmation of an order or newsletter subscription, or to receive information about Un Traducteur's services. In addition, in order to optimise and adapt our offers, we check (for example, with so-called "Pixel Tracking") whether an e-mail has been opened and which links have been clicked in the e-mail. We use this data to be able to send newsletter content tailored to the customer.

Users may object to these types of processing by accessing www.untraducteur.com where, for example, they can modify their online profile, unsubscribe from our newsletter or contact the data controller at the address below.


Location of data processing

The data collected by this site is processed at the headquarters of the data controller and at the data centre of the site host. Site Ground, the site host, which is responsible for processing the data and manages the data on behalf of the data controller, is located in the European Economic Area and acts in accordance with European standards.

Transfer of data to non-EU countries

This site may share some of the data collected with services located outside the European Union. In particular with Google, Facebook and Microsoft (LinkedIn) via social plugins and Google Analytics. The transfer is authorised on the basis of specific decisions of the European Union and the guarantor for the protection of personal data, in particular Decision 1250/2016 (Privacy Shield), for which no further consent is required. The companies mentioned above guarantee their adherence to the Privacy Shield.

Safety measures

This site processes user data in a lawful and appropriate manner, adopting appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of the data. Processing is carried out using computer and/or electronic tools, taking appropriate organisational, technical and administrative measures to protect personal data within our company, using criteria strictly related to the stated purposes. However, no data transmission and no storage system can be guaranteed to be 100 % secure. Users who have reason to believe that their interactions with us are no longer secure are asked to notify us immediately of the problem.

In addition to the data controller, in some cases other parties involved in the operation of the website may have access to stored personal data (administrative, sales, legal and system administration staff) or to external persons (such as third party technical services, courier service providers, postal couriers, hosting companies, IT companies and communications agencies) who may, if necessary, be appointed by the data controller to manage personal data.

Users' personal data is kept for as long as is necessary, or authorised, depending on the purposes for which it is collected. The criteria adopted to determine storage times are as follows: (i) the period of time during which users regularly use the untraducteur.com website; (ii) the need to fulfil a contract or legal obligation to which we are subject; (iii) the possibility of retaining data in the light of our legal situation (for example, with regard to deadlines, disputes or regulatory compliance checks).


User rights

In accordance with the provisions of the General Regulation and Italian regulations, users may, in the manner and to the extent provided for by the legislation in force, exercise the following rights with regard to their personal data:

  • Request confirmation of the existence of personal data concerning him/her (right of access)
  • Find out where it comes from
  • Receive intelligible communications
  • Obtain information on the criteria, methods and purposes of processing
  • Request the updating, rectification, integration, deletion, transformation into anonymous form or blocking of data processed in breach of the law, including data that is no longer necessary for the purposes for which it was collected.
  • In the case of processing based on consent, to receive assistance at cost price for the data concerning you which has been provided to the data controller, in a structured and readable form, the conformity of which is guaranteed by a data processor and in a format commonly available on electronic devices.
  • Right to lodge a complaint with the supervisory authority
  • And, more generally, to exercise all the rights recognised by the legal provisions in force.

Requests should be addressed to the data controller. In particular, users may exercise their rights with regard to the processing of personal data by accessing the www.untraducteur.com website, for example by modifying their online profile, cancelling their subscription to our newsletter or by contacting the data controller at the address given above. We will respond to the request in accordance with applicable laws. Users are invited to indicate in their request which personal data they wish to modify, whether they would prefer such data to be deleted from our database or to specify any limitations they wish to impose on our use of their personal data. It is important to note that it may be necessary to retain certain information for registration purposes and/or to complete transactions initiated by users prior to requesting a modification or cancellation.

Special information for parents

The untraducteur.com website is not intended for children, as required by the laws in force, and we do not knowingly collect personal information about minors. However, Un Traducteur undertakes to comply with the provisions of the law where these require the authorisation of a parent or guardian to collect, use or disclose the personal data of minors. We are committed to protecting the privacy of minors and encourage parents and guardians to play an active role in their children's online activities and interests.

If a parent or guardian becomes aware that a minor has provided us with their personal data without your consent, we invite you to contact the Data Controller at the address below. If we become aware that a minor has provided us with their personal data, we will delete them from our files.

Data controller

In accordance with the RGPD and other French data protection laws, as well as other data protection provisions, the data controller is Haider Corp, located at 60 Rue François 1er 75008 PARIS 8, which can be contacted at the following email address: contact@translatorus.com or by telephone on 06.56.84.86.00.

The data processor for the processing is Hostinger.

Data Protection Officer

A Translator has appointed Mr Ghulam Faisal as its Data Protection Officer (DPO No. 123433). The DPO can be contacted at the following address dpo@translatorus.com.


Updates

This privacy policy was updated on 15 June 2023.