Privacy Policy

This Privacy Policy applies between you, as a user of this website, and Translatorus, the owner and operator of this site.

Translatorus attaches paramount importance to protecting your privacy and respecting your personal data.

This policy explains how we collect, use, store, and protect your personal information in connection with your use of our site and services.

It should be read in conjunction with our General Terms and Conditions of Sale and Service, available at: https://translatorus.com/en/terms-of-service.

In this Policy:

Data: all information about you that you transmit to us via our website or in the course of using our services, whether personal data or not, within the meaning of the General Data Protection Regulation (GDPR) and the French Data Protection Act.

Cookies: small text files placed on your device (computer, tablet, smartphone) when you visit certain pages of the site or use certain features. Details about the cookies used by our site are in the 'Cookies' section of this Policy.

Data Protection Laws: all applicable texts in France and the European Union relating to the processing of personal data, including in particular Regulation (EU) 2016/679 (GDPR), the modified French Law No. 78-17 known as the Data Protection Act, as well as any other legal or regulatory provision in force.

Translatorus or we: the company Translatorus LLC, incorporated under the laws of the State of Wyoming (United States), with its registered office at 5830 East 2nd Street, Casper, WY 82609, USA.

User or you: any person visiting or using our website, excluding our employees or subcontractors acting within the scope of their duties for Translatorus.

Website: the site operated by Translatorus (translatorus.com) and all its subdomains, unless otherwise stated.

This Policy applies exclusively to the actions of Translatorus and users with regard to this website.

It does not apply to third-party sites that you may access via links on our site (including social networks).

We recommend that you consult the privacy policies of these third-party sites before any use.

Translatorus acts as the data controller for personal data collected on the site.

This means that we determine the purposes and means of processing your data.

We may collect the following data about you:

•Technical data: IP address, login identifiers, browser type and version, time zone, operating system and platform;

•Usage data: date, time, and frequency of your visits, pages viewed, time spent on the site, interactions with our content;

•Voluntarily transmitted data: contact forms, quote requests, newsletter subscriptions, account creation, purchase of services;

•Data related to your professional or personal activity: depending on the nature of the service requested (e.g., legal, medical, school documents, civil status certificates, contracts, diplomas, etc.).

This data may include sensitive personal information if you voluntarily transmit it to us as part of our services (e.g., medical documents, court decisions, family records).

We collect your data in several ways:

1. Directly from you: via site forms, by email, by phone, or when ordering a service;

2. Automatically: during your navigation on our site, via cookies and other similar technologies;

3. Indirectly: through third-party providers (e.g., online payment solutions, statistical analysis tools, support platforms).

We may receive certain information about you through partners or providers such as:

•Google Analytics (statistical analysis)

•Stripe, PayPal (online payment)

These third parties may collect and process your data according to their own privacy policies.

Your data may be used for the following purposes:

•Provision of services: processing orders, performing services, monitoring customer relations;

•Communication: responding to your requests, quotes, information about services;

•Improvement of our services: analyzing site usage, optimizing user experience;

•Direct marketing: sending commercial or promotional information, subject to your prior consent (opt-in) or under the 'soft opt-in' regime authorized by French law;

•Legal and regulatory obligations: compliance with tax, accounting, and legal obligations.

We may process your data:

•when it is necessary for the performance of a contract you have concluded with us;

•to meet our legitimate interests (e.g., improving our services, fraud prevention);

•based on your consent where required by law (e.g., sending commercial offers).

You can withdraw your consent at any time by contacting us at the address indicated in the Your Rights section.

Protecting our advertising campaigns against invalid clicks: when you reach our site from a Google Ads advertisement, we record your IP address, the click identifier passed by Google, the landing page, the date and time, and the technical information sent by your browser (browser type, language, referring site). This data is used solely to detect repeated, automated or clearly abusive clicks that are billed to us, on the basis of our legitimate interest in preventing fraud (Article 6(1)(f) GDPR). No cookie is placed for this purpose; page-interaction measurements (scrolling, gestures) are collected only with your consent to analytics cookies. Where an IP address shows such behaviour, we pass it to Google (Google Ireland Limited / Google LLC), acting as an independent controller, solely so that it is excluded from the delivery of our ads. You may object to this processing on grounds relating to your particular situation by writing to us at the address given in the Your Rights section.

We may share your data with:

•Our technical providers and subcontractors involved in hosting, payment, customer support, statistical analysis, messaging, or emailing;

•Our translators, interpreters, and language service providers strictly for the performance of services;

•Administrative or judicial authorities when required by law.

•Google (Google Ireland Limited / Google LLC), as an independent controller, which receives only the IP addresses behind invalid clicks on our ads so that they can be excluded from their delivery; this transfer to the United States is covered by the EU-U.S. Data Privacy Framework.

We ensure that all our providers apply protection measures compliant with the GDPR and sign, where necessary, data processing agreements or standard contractual clauses.

We implement appropriate technical and organizational measures to protect your data against any loss, alteration, unauthorized access, or disclosure, including:

•securing servers and hosting;

•restricted access to data according to functions and authorizations;

•regular backups;

•encryption of sensitive data.

In the event of a data breach likely to result in a high risk to your rights and freedoms, we will inform you and the CNIL within the time limits provided by law.

We retain your data only for the time necessary for the purposes for which it was collected, including:

•data related to a quote: 12 months maximum;

•data related to an order: 10 years in accordance with accounting obligations;

•data related to newsletters: until you withdraw your consent;

•data related to cookies: 13 months maximum.

•data used to detect invalid clicks on our Google Ads advertisements (IP address, click identifier, technical information): 90 days at most.

Longer periods may apply if required by law (e.g., tax or regulatory obligations).

In accordance with the GDPR and the Data Protection Act, you have the following rights:

•Access: obtain a copy of the data we hold about you;

•Rectification: correct any inaccurate or incomplete data;

•Erasure ('right to be forgotten'): request the deletion of your data in cases provided for by law;

•Opposition: object to the processing of your data for legitimate reasons or for commercial prospecting purposes;

•Limitation: request the temporary suspension of the processing of your data;

•Portability: receive your data in a structured, machine-readable format and transmit it to another data controller.

You can exercise these rights by writing to:

📧 contact@translatorus.com

📮 Translatorus – 5830 East 2nd Street, Casper, WY 82609, USA

You also have the right to lodge a complaint with the CNIL (www.cnil.fr).

Your data may be transferred and stored outside the European Economic Area (EEA), for example when our technical providers are located outside the EU.

In this case, we implement appropriate safeguards:

•standard contractual clauses adopted by the European Commission;

•adequacy decision of the European Commission;

•binding corporate rules.

These transfers comply with the requirements of the GDPR to ensure an adequate level of protection for your data.

Our site may contain links to other websites.

We have no control over these third-party sites and cannot be held responsible for their content, policies, or practices regarding personal data protection.

We recommend that you carefully read the privacy policy of each site you visit before transmitting your personal data to them.

If Translatorus were to be subject to a sale, merger, acquisition, or sale of assets, your personal data could be transferred to the new acquirer or the new operating entity.

In this case, we will ensure that your data continues to be processed in accordance with this Policy and applicable regulations, and we will inform you before any such transfer.

•Transfer of rights: you may not assign your rights or obligations under this Policy without our prior written consent.

•Validity: if a provision of this Policy is declared null or unenforceable, the other provisions will remain in force.

•Waiver: the fact that Translatorus does not exercise a right or does not require the application of a provision does not constitute a waiver of that right or provision.

Translatorus may modify this Policy at any time to comply with legal, regulatory, or technical developments.

Any modification will be published on our site with the update date mentioned.

Use of the site after modification constitutes acceptance of the new Policy.

This Policy is governed by French law.

Any dispute relating to its interpretation or execution falls under the exclusive jurisdiction of the courts within the jurisdiction of the Paris Court of Appeal.

For any questions regarding this Policy or the exercise of your rights, you can contact us:

📧 contact@translatorus.com

📮 Translatorus – 5830 East 2nd Street, Casper, WY 82609, USA